Privacy Policy

Last updated: October 2026

This policy tells you what Oftenvisible Heating & Air ("we" or "us") does with your information. It applies when you visit oftenvisible.garden, call the number on this site, or send us a form. It is a general template. It is not legal advice.

What We Collect

You may give us details yourself. This can be your name, phone number, email, location, and a short note about your heating or cooling problem. We get these when you fill out a form or call.

Some data comes in on its own when you use the site. That can be your IP address (a number that identifies your device online), browser type, device type, pages you view, and the date and time of your visit.

Calls to the number on this site may be tracked. Some may be recorded. We do this to check call quality and to handle billing.

Why We Use It

We use your information to:

• Match you with an independent HVAC provider in your area
• Send your request details to that provider so they can reach you
• Answer your questions and messages
• See how people use this site and our phone lines
• Make the site and the service better
• Follow the law and stop fraud or misuse

Who Gets Your Information

Oftenvisible Heating & Air is a referral service. When you ask for help, we pass your contact details and request to one or more independent providers or marketing partners. They use it to contact you about your request. Each one is a separate business with its own privacy rules.

We also share data with companies that help us run the site and phones. Examples are hosting, analytics, and call-tracking firms. We may share data when the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws, though, count sharing with marketing partners as a sale or a share. If one of those laws covers you, you may have the right to opt out.

Cookies and Analytics

This site may use cookies. These are small files stored on your device. We use them, and similar tools, to learn how visitors use the site. You can manage cookies in your browser settings. If you turn them off, parts of the site may not work well.

Your Choices

Where you live may give you rights. You may be able to see, fix, or delete your personal information. You may also be able to opt out of some sharing. To ask, email contact@oftenvisible.garden. We may need to confirm who you are before we act.

Security and How Long We Keep Data

We take reasonable steps to protect your information. No system for sending or storing data is perfectly safe. We keep data only as long as we need it for the reasons above, or as long as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect their personal information.

Updates to This Policy

We may change this policy from time to time. The date at the top shows the latest change.

Contact

Have a question about this policy? Email contact@oftenvisible.garden.